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...offering Texas motorcycle rentals in Austin, San Antonio and the Texas Hill Country... |
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REQUIREMENTS
Our low-mileage motorcycles are dealer-serviced and maintained. While they look impeccable and ride smoothly, your safety is our top priority. Below are our policies for all motorcycle rentals. These are dictated by our insurance company and are non-negotiable.
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Our daily motorcycle rental rate for each motorcycle includes the state-required mandatory liability insurance fee. This coverage is in place for your protection should you cause an accident that injures someone or damages their property. In addition to the mandatory liability insurance included in our rental rates, the following optional coverage is available to you at an additional cost: Supplemental Liability Insurance: At $4.95 per day, this provides greater protection against claims made by a third party for bodily injury and/or property damage sustained as a result of an accident. Coverage up to $300,000. Collision Damage Waiver (CDW): At $15 per day, this waiver limits your damage liability to the security deposit of $1,500 instead of the full cost of the motorcycle. Your personal automobile insurance policy may or may not provide coverage for your responsibility of the loss of or damage to a rented vehicle during the rental term. Before deciding whether to purchase the damage waiver, you may wish to determine whether your automobile policy provides you coverage for rental vehicle damage or loss. Roadside Assistance and Tire Plan: At $8 per day, this is similar to AAA for roadside and flat tire assistance. Should you opt for this service, we will provide towing, repair, flat tire (due to puncture) repair/replacement, jump start, and emergency fuel at no additional cost to you. If the rental motorcycle is unsafe to operate through no fault of your own, and we cannot get the motorcycle repaired or replaced within 12 hours, we will reimburse you up to a maximum of $75 per day to rent another vehicle. This is in addition to refunding you for the downtime in case of mechanical breakdown.
CANCELLATION POLICY Texas Motorcycle Adventures does not overbook or double-book our motorcycle rentals, and as a result, we never bump our customers. If you have a reservation with us on one of our motorcycles, the motorcycle will be available to you during the designated time. If for some reason the specific model you are requesting becomes unavailable prior to your arrival (due to damage, theft, or mechanical failure, etc), we will substitute the motorcycle for a similar or upgraded model. We will never send out a motorcycle that is mechanically unsafe. Customer safety is our top priority. Since we take such great precautions to make certain that none of our renters are disappointed, we have to adhere to a strict cancellation policy.
Please understand that our cancellation policy is in place only to avoid turning away business while not having our motorcycles utilized. If a customer cancels their reservation at the last minute, it is very likely that we will not be able to rent the motorcycle during that period. In all likelihood, we have probably turned away potential customers to hold this motorcycle for you.
If you have questions about our Requirements, Insurance or Cancellation policies, please feel free to call us. We will gladly discuss the various options and scenarios with you. We try to make our rental process simple and easy, and we want you to enjoy and be comfortable with your motorcycle vacation so you will be one of our repeat customers.
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